Telemedicine is one of the tools that has grown the most in recent times and its use has been expanding exponentially in healthcare institutions and companies. Virtual medical consultations, through video consultation platforms, have become an indisputable solution in the pandemic, as they have allowed people to receive medical care safely, thanks to advances in technology.
DOC24 is one of the fastest growing companies in Brazil in this area. With more than 2 million consultations carried out, it monitors and drives the digital transformation of health plans, hospitals, benefit clubs, insurance companies and other companies through innovative and personalized solutions. Currently, there are more than 200 thousand calls per month. “Technology has always played an important role in healthcare. However, now the technology is literally in the patient’s hands, precisely when we make it possible to carry out video medical consultations through the patients’ smartphones or computers”, says the General Director of DOC24 in Brazil, Fernando Ferrari.
With the pandemic, many companies needed to adapt to new demands. In the case of DOC24, the digital healthcare startup has grown exponentially following and driving the digital transformation of organizations with innovative solutions and in line with the new healthcare scenario. According to Ferrari, the company’s solutions are in line with this trend of transforming the customer experience, offering products that help in customer loyalty and retention, in the subscription process and also in monitoring the health of the portfolio. “Regardless of the segment, health is a concern that weighs on all people from all social classes. We have developed a business division focused on the insurance market, thinking of all needs and, therefore, our products have a perfect fit with the sector”. Says Fernando Ferrari, the company’s general director, who also highlighted how important it is to be present at the most relevant innovation event in the insurance market in Latin America, further boosting the DOC24 brand.
The company will present its news during the CQCS Insurtech & Innovation, confirmed for November 23rd and 24th, in person at the Pro Magno Centro de Eventos in São Paulo, the event will have as one of its pillars Health Tech, which will address life solutions, pension , well-being and quality of life.
Learn a little more about DOC24’s initiatives, through the website: www.doc24.com.br