
Great experience in the area of claim in multinational insurers, having acted in the area of analysis, reimbursement, body damage, audit, process centralization, technical reserve, saved and currently, emphasizing theft/theft, fraud and fraud prevention. Over the past 5 years, I am at the head of the document flow area, where I am responsible for the receipt, digitization and guard of all Doctors of the Sinister Board. During this period, we reviewed the processes, optimize resources, improved SLA and reduce cost. That is, we improve the process and at the same time, we generate savings for Cia. In the area of fraud, we innovate the services of the area, improving our salt, reducing expenses and increasing the volume of proven irregular claims. We also intensify the prevention part, increasing the CIA shield to the attack of potential fraudsters.